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Privacy Policy

Last updated: 1 June 2025

YasothaborakTours ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website at yasothaboraktours.pages.dev or contact us to book a tour.

1. Who We Are

YasothaborakTours is a licensed private tour operator based in Siem Reap, Cambodia, registered with the Ministry of Tourism of Cambodia. Our primary contact is:

• Email: yasothaboraktours@gmail.com
• WhatsApp: +855 16 980 097
• Location: Siem Reap, Cambodia

2. What Data We Collect

We only collect data you voluntarily provide when you use our booking enquiry form or contact us directly. This may include:

• Full name
• Email address
• Phone number (optional)
• Tour preferences, travel dates, and number of guests
• Any additional message or special requests you include

We do not collect payment card details on our website. Payments are arranged directly via cash, ABA Bank transfer, or PayPal.

3. How We Use Your Data

We use the information you provide solely to:

• Respond to your booking enquiry or question
• Confirm, organise, and deliver your tour
• Send you relevant follow-up information about your booking
• Improve our services based on feedback you share

We do not use your data for unsolicited marketing, and we do not sell, rent, or share your personal information with third parties for commercial purposes.

4. How We Send Your Data — EmailJS

Our booking enquiry form uses EmailJS (emailjs.com) to transmit your form submission to our inbox. EmailJS acts as a data processor on our behalf. Your submission is sent securely over HTTPS. EmailJS's own privacy policy is available at emailjs.com/legal/privacy-policy.

5. WhatsApp & Messenger

If you choose to contact us via WhatsApp or Facebook Messenger using the buttons on our website, your conversation is governed by the respective privacy policies of WhatsApp (Meta) and Facebook Messenger (Meta). We only use these channels to respond to your enquiry.

6. Cookies

Our website does not currently use tracking cookies, analytics cookies, or advertising cookies. We do not use Google Analytics, Facebook Pixel, or any other third-party tracking tools.

The only data stored in your browser is any session state required to display the website correctly (e.g. scroll position). This data never leaves your device.

7. Data Retention

We retain booking enquiry emails for up to 2 years to maintain records of past tours and respond to any follow-up questions. After this period, your data is deleted from our email inbox. If you would like your data deleted earlier, please contact us directly.

8. Your Rights (GDPR & International)

If you are located in the European Union, United Kingdom, or another region with data protection laws, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate data
• Deletion — ask us to delete your personal data ("right to be forgotten")
• Restriction — ask us to stop processing your data in certain circumstances
• Portability — request your data in a portable format
• Objection — object to processing based on legitimate interests

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

10. Security

Our website is hosted on Cloudflare Pages and served over HTTPS. Form submissions are transmitted via encrypted connection through EmailJS. While no system can guarantee 100% security, we take reasonable measures to protect your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically.

12. Contact Us